We're here to help! Use the FAQ section below to find answers to common questions and get the information you need about UVX Clothing products, orders, and more.

About UVX Clothing

UVX Clothing was founded with a mission to provide stylish and effective sun protection solutions. Our brand is dedicated to offering premium UPF+ clothing and accessories that allow you to embrace the sun with confidence and style. See more in "Our Story" page.

"UVX" stands for "No UV," emphasizing our focus on keeping you safe from the harmful effects of UV rays. Our brand's name reflects our commitment to providing effective sun protection for outdoor enthusiasts.

We prioritize quality and sun protection in all our products.

Our fabrics are rigorously tested and rated UPF50+ by Arpansa (Australian Radiation Protection and Nuclear Safety Agency), that is the Australian Government's primary authority on radiation protection and nuclear safety.

This ensures that our clothing and accessories provide the highest level of protection against UV rays.

Ordering and Products

To place an order, simply browse our collections, select the items you love, choose your preferred size and color, and add them to your cart. Proceed to checkout, provide your shipping details, and make your payment. Your stylish UVX Clothing items will be on their way to you!

We aim to process orders promptly. If you need to modify or cancel an order, contact our customer support HERE as soon as possible. We'll do our best to accommodate your request if the order hasn't been shipped.

Shipping and Delivery

We offer various shipping options to suit your needs. Shipping costs may vary based on your location and chosen shipping method. You can find detailed shipping information during the checkout process or in the Shipping Information page.

Once your order is shipped, you'll receive a tracking number via email. You can use this number to track the status of your shipment on our website or the carrier's site.

Orders are shipped directly from our warehouse located in Sydney, Australia.

Returns and Exchanges

We want you to be satisfied with your UVX Clothing items. If you're not completely happy, you can return unworn and unwashed items within 30 days of receiving them. Check our Returns Policy page for more details.

To start a return or exchange, visit our Returns Portal and follow the steps. You'll need your order number and email address used during purchase. Our platform will guide you through the process.

Sizing and Fit

Our size guide provides measurements and guidelines to help you find the right fit. If you're uncertain, feel free to reach out to us for personalized advice.

We understand that fit is important. If you find your item doesn't fit well, visit our Returns Portal for information on how to initiate an exchange. Our goal is to ensure you're comfortable and confident in your UVX Clothing.

Product Care

To prolong the life of your UVX Clothing, follow the care instructions provided on the product's label. Typically, washing in cold water and avoiding harsh detergents can help maintain the fabric's quality.

Yes, many of our items are machine washable. However, always follow the care instructions provided on the label to ensure proper maintenance.